THE PROCESS
Our Process is designed to bring Buyers and Sellers together with our Secure Online Marketplace Platform, providing Sellers the opportunity to maximize the value received for their Listing. Through our Platform, Sellers are able to complete the entire transaction from A to Z all in one place. Starting with initial Listing and culminating in the purchase funds deposited into your account, we make the entire process easy, secure and seamless. We are your Concierge to maximizing your return on the sale of your Listing.
1. Create Membership Account/Log In
- There is no charge to create a Membership Account/Log In.
- A Payment Method with a valid credit card on file is required to Submit Listings or to Bid/Make Offers on Listings.
- View Details
2. Create Your Listing
- Fill out Create A Listing submission form
- View Details
3. Choose Listing Options
- Select Listing Plan | Marketplace Option | Timeline | Run Frequency | Sales Premium
- SUBMIT Listing for consideration (Listing review process is normally completed within 72 hours of submission)
- View Details
4. Listing Goes Live
- Approved Listings normally go Live within 72 Hours of Listing Approval
- View Details
5. Sell The Listing
- The winning Buyer and Seller will be notified by email and/or text in order to complete the transaction and if Escrow Services are being utilized, to start the Escrow Process.
- To protect Buyer and Seller, prior to Consummation of Sale, all Winning Bids and/or Accepted Offers are subject to Buyer (at Buyer’s Discretion) completing a Pre-Purchase Inspection (PPI).
- View Details
FAQs
There is no charge to create a Membership Account/Log In. A Payment Method with a valid credit card on file is required to Submit Listings as a Seller or to Bid/Make Offers on Listings as a Buyer. As part of our commitment to data privacy, we do not keep your payment details in our internal database.
EXR utilizes two-factor authentication (2FA) to prevent your account from being accessed by unauthorized users. Please opt into the 2FA option when prompted during sign-up. In addition, EXR uses Stripe’s globally renowned payment processing system to ensure secure transactions.
$0. There is no charge to Create A Listing and submit for review (the Exclusive Gold Standard Listing Plan features $0 Seller Listing Fees and is the default Listing Plan).
Please visit our Listing Plans page for more information and details.
Sellers can choose from two Listing Plan Options:
- Exclusive Gold Standard Listing Plan
- $0 Seller Listing Fees
- 180 Day Listing Period
- 250 Total Photo Uploads
- 15 Video Uploads
- FREE CARFAX Reports (If Available for the Listing)
- Platinum Concierge Program
- This is a Full Service Concierge Program for Special Listings that are valued at $150,000 or greater.
- The Platinum Concierge Program handles all aspects of the selling process including but not limited to:
- Listing Development
- Professional Photos (Includes Custom Photo Pro Professional Photography Services)
- Professional Videos
- Listing on EXR’s On-Line Platforms
- Marketing the Listing on Partner Platforms (Ex: AutoTrader, Carfax, RacingJunk, Facebook, etc. as appropriate)
- The Platinum Concierge Program handles all aspects of the selling process including but not limited to:
- This is a Full Service Concierge Program for Special Listings that are valued at $150,000 or greater.
EXR offers Three Marketplace Listing Mode Options:
- Auctions
- Reserve Auction (The Listing will only sell if Highest Bid amount meets or exceeds set Reserve Price.)
- No-Reserve Auction (The Listing will sell to highest Bidder regardless of Bid amount.)
- Classifieds
- (The Listing will sell to the first Buyer that pays the Buy Now Price or Seller may accept Buyer’s Make Offer Price.)
- Hybrid (Auctions + Classifieds)
- (The Listing will sell if Highest Bid amount meets or exceeds set Reserve Price or to the first Buyer that pays the Buy Now Price or Seller may accept Buyer’s Make Offer Price.)
EXR specializes in Unique Listings that may take a longer time to market and sell, hence we offer longer Listing Periods (180 Days+) to help you achieve the sale of your Unique Listing. EXR offers different Auction Timeline Options and Run Frequency Options that the Seller can choose from during the Listing Creation Process.
- 3 Day Auction Option
- 7 Day Auction Option (Default Setting)
- Custom Auction Option
- Weekly Auction – Run Frequency for the entire Listing Period (Default Setting for 3 Day Auction Option)
- Bi-Weekly Auction – Run Frequency for the entire Listing Period (Default Setting for 7 Day Auction Option)
- Once per Month Auction – Run Frequency for the entire Listing Period
- One & Done Auction – Auction runs One Time with no Auction Re-Runs (The Listing remains Live on the Platform for the remaining Listing Period with Buyers able to Make Offers through the Make Offer Button.)
EXR will review the Listing and reach out to you with any questions and/or need for additional information.
- The Listing review process is normally completed within Seventy-Two (72) hours of initial Listing submission.
- If the Listing is Approved, you will be sent a confirmation email with a link to your Listing.
- Approved Listings normally go Live within Seventy-Two (72) Hours of Listing Approval.
Yes, Buyers and Sellers can communicate regarding the Listing through our Platform. Sellers are given 72 hours to respond to any Buyer questions that may come through.
To ensure a fair transaction and to protect the interests of both parties, Buyers and Sellers should only communicate through the EXR platform. All correspondence is managed and monitored by our team.
Please visit our Communicate With Buyer page for more information and details. Winning Buyer and Seller will be notified by email and/or text in order to complete the transaction and if Escrow Services are being utilized, to start the Escrow Process.
- To protect Buyer and Seller, prior to Consummation of Sale, all Winning Bids and/or Accepted Offers are subject to Buyer (at Buyer’s Discretion) completing a Pre-Purchase Inspection (PPI) within Seven (7) Business Days (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) of notification to Buyer of Winning Buyer status. Please visit our Terms of Service, Terms & Conditions, Buyer Agreement and Seller Agreement pages for more information and details.
- The Winning Buyer is responsible to pay Seller directly or fund the Listing purchase (if Escrow Services are utilized) in full within Seven (7) Calendar Days (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) of notification of Winning Buyer status.
- The Seller is responsible to deliver Listing to Buyer upon receipt of Payment In Full within Seventy Two (72) hours (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) for the Listing.
- If Escrow Services are utilized: (Protecting Buyer’s & Seller’s financial interests, with funds held in a Secure Escrow Account until all the i’s are dotted and t’s are crossed)
- The Buyer and Seller will be notified to start the Escrow Process upon successful sale of the Listing.
- Please see the Escrow Services page for full details regarding Escrow Services.
Yes. In exchange for utilizing our platform, each successful sales transaction will be charged a Sales Premium — a small percentage of the final sales amount. For example, if a listing is sold for $50,000 and the Listing was assigned a 5% Sales Premium, the successful transaction will result in a $2,500 Sales Premium being charged. During listing creation, the seller chooses who pays the Sales Premium:
- Buyers Premium – Buyer pays the entire Sales Premium in the form of a Buyers Premium (This is the default setting)
- Seller Pays Nothing
- Split Premium – Buyer and Seller Split the Sales Premium
- Buyer pays 1/2 of Total Sales Premium in the form of a Buyers Premium
- Seller pays 1/2 of Total Sales Premium in the form of a Sellers Premium
- Sellers Premium – Seller pays the entire Sales Premium in the form of a Sellers Premium
- Buyer Pays Nothing
