During the Live Auction Periods and through the Buy Now/Make Offer buttons:

• A Bid that meets or exceeds the Reserve Price set by the Seller or any Bid placed in a No-Reserve Auction, received during the Live Auction Period, will automatically win the Listing at Auction conclusion.
  • The Buyer must follow through with purchase of the Listing from Seller.
  • The Seller must follow through with sale and delivery of the Listing to the winning Buyer.
• An Offer that meets or exceeds the Buy Now Price set by the Seller, placed through the Buy Now or Make Offer buttons, will automatically win the Listing immediately upon successfully placing said Offer through the Platform.
  • The Buyer must follow through with purchase of the Listing from Seller.
  • The Seller must follow through with sale and delivery of the Listing to the winning Buyer.
• An Offer that is accepted by the Seller, placed through the Make Offer button, will automatically win the Listing upon Seller acceptance of said Offer.
  • The Buyer must follow through with purchase of the Listing from Seller.
  • The Seller must follow through with sale and delivery of the Listing to the winning Buyer.
• The winning Buyer and Seller will be notified by email and/or text in order to complete the transaction and if Escrow Services are being utilized, to start the Escrow Process.
• Any credit holds for the Sales Success Fee will be released at this time for Bidders who were Out-Bid on the Listing.
• The Buyers Premium (if Seller selected Buyers Premium or Split Fees for Sales Success Fee Option) will be charged to the credit card on file of Winning Buyer immediately at the close of the Auction or accepted Offer by Seller.
• The Sellers Premium (if Seller selected Sellers Premium or Split Fees for Sales Success Fee Option) will be charged to the credit card on file of Seller immediately at the close of the Auction or accepted Offer by Seller.
• The Sales Success Fee Structure, Calculations and Percentages are set by EXR prior to the Listing going Live on the Platform.
  • The applicable Sales Success Fee Option & Percentage for the Specific Listing is shown on the Listing Page of the Specific Listing.
• Seller Chooses Sales Success Fee Option During Listing Creation
  • Option 1) Buyers Premium – Buyer pays the entire Sales Success Fee in the form of a Buyers Premium
    • Seller Pays Nothing
    • Default Setting for Gold and Platinum Listing Packages
    • Seller may change at Seller discretion during Listing Creation Process
  • Option 2) Split Fees – Buyer and Seller Split the Sales Success Fee
    • Buyer pays 1/2 of Total Sales Success Fee in the form of a Buyers Premium
    • Seller pays 1/2 of Total Sales Success Fee in the form of a Sellers Premium
  • Option 3) Sellers Premium – Seller pays the entire Sales Success Fee in the form of a Sellers Premium
    • Buyer Pays Nothing
  • See Sales Success Fee Options page for full description of these Sales Success Fee Options

Examples:

• Buyers Premium Example:
  • If a winning Bid is placed on the Listing, the entire Sales Success Fee will be charged to the Buyer’s credit card on file.
  • There will be no charge placed on Seller’s credit card on file.
  • A credit hold in the amount of the Sales Success Fee will be placed on Seller’s credit card on file to cover Seller’s responsibility in case of Seller’s failure to complete the transaction per the Terms of Service | Terms & Conditions | Seller Agreement | Buyer Agreement of the Platform, including the “How It Works” Sections, Process & FAQ Pages and “Facilitation Services” Pages contained within the Website Platform set forth herein.
  • Any credit holds will be released upon successful completion of the transaction.
• Split Fees Example:
  • If a winning Bid is placed on the Listing, half of the Total Sales Success Fee will be charged to the Buyer’s credit card on file and half of the Total Sales Success Fee will be charged to the Seller’s credit card on file.
  • A credit hold in the amount of half of the Total Sales Success Fee will be placed on Buyer’s credit card on file and a credit hold in the amount of half of the Total Sales Success Fee will be placed on Seller’s credit card on file to cover Buyer’s and/or Seller’s responsibility in case of Buyer’s and/or Seller’s failure to complete the transaction per the Terms of Service | Terms & Conditions | Seller Agreement | Buyer Agreement of the Platform, including the “How It Works” Sections, Process & FAQ Pages and “Facilitation Services” Pages contained within the Website Platform set forth herein.
  • Any credit holds will be released upon successful completion of the transaction.
• Sellers Premium Example:
  • If a winning Bid is placed on the Listing, the entire Sales Success Fee will be charged to the Seller’s credit card on file.
  • There will be no charge placed on Buyer’s credit card on file.
  • A credit hold in the amount of the Sales Success Fee will be placed on Buyer’s credit card on file to cover Buyer’s responsibility in case of Buyer’s failure to complete the transaction per the Terms of Service | Terms & Conditions | Seller Agreement | Buyer Agreement of the Platform, including the “How It Works” Sections, Process & FAQ Pages and “Facilitation Services” Pages contained within the Website Platform set forth herein.
  • Any credit holds will be released upon successful completion of the transaction.

There are NO REFUNDS (certain exceptions may apply) of Buyers Premium (if any paid by Buyer) or Sellers Premium (if any paid by Seller).

• To protect Buyer and Seller, prior to Consummation of Sale, all Winning Bids and/or Accepted Offers are subject to Buyer (at Buyer’s Discretion) completing a Pre-Purchase Inspection (PPI) within Seven (7) Business Days (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) of notification to Buyer of Winning Buyer status.
• Please visit our Terms of Service, Terms & Conditions, Buyer Agreement and Seller Agreement pages for more information and details.

If Buyer desires a PPI (Pre-Purchase Inspection), Buyer shall obtain PPI within Seven (7) Calendar Days (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) of notification of Winning Buyer status.

• In-Person Pre-Purchase Inspection
  • The Buyer may request and Seller may agree to, an In-Person Pre-Purchase Inspection by Buyer or Buyer’s Agent, of the Listing prior to consummation of the sale.
  • The Buyer shall complete In-Person PPI within Seven (7) days or other agreed upon time-frame, as agreed between Buyer and Seller, of notification to Buyer of Winning Buyer status.

Finalizing the Sale and Purchase:

• The winning Buyer is responsible to pay Seller directly or fund the Listing purchase (if Escrow Services are utilized) in full within Seven (7) Calendar Days (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) of notification of Winning Buyer status.
• The Seller is responsible to deliver Listing to Buyer upon receipt of Payment In Full within Seventy Two (72) hours (or other agreed upon time-frame, as agreed between Buyer, Seller and EXR) for the Listing.
• If Escrow Services are utilized: (Protecting Buyer’s & Seller’s financial interests, with funds held in a Secure Escrow Account until all the i’s are dotted and t’s are crossed)
  • The Buyer and Seller will be notified to start the Escrow Process upon successful sale of the Listing.
  • Please see the Escrow Services tab of the Facilitation Services page for full details regarding Escrow Services.
• Communication Management (All Communication between Buyers & Sellers is Monitored & Managed through the EXR Platform.)
• Facilitation Services are offered by EXR to help facilitate and complete a smooth Sale/Purchase transaction between Buyer and Seller.